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INSIGHT
INTO SILENT MINDS

Return Policy

Your satisfaction and peace of mind are our top priorities.

30-Day Money-Back Guarantee

We stand behind the quality and message of our clothing. If you are not completely satisfied with your purchase, we offer a 30-day money-back guarantee under the following conditions. This policy applies to all orders, ensuring you can shop with confidence.

Eligible Conditions for a Full Refund

You are eligible for a full refund or exchange within 30 days of receiving your order if your product meets one or more of the following criteria:

  • The product is defective (e.g., printing errors, holes, stitching issues).
  • The product was destroyed or damaged during shipping.
  • There was an issue with your order (e.g., you received the wrong size, color, or item).

How to Initiate a Return

To start the return process, please follow these simple steps:

  1. Contact our support team at Insightapparelcompany@gmail.com with your order number and a brief description of the issue.
  2. Please include a photo of the defective, damaged, or incorrect item. This helps us resolve the issue quickly and improve our quality control.
  3. Our team will review your request and provide you with instructions for the return or confirm your refund. In most cases of defect or damage, you will not need to return the item.
  4. Once approved, your refund will be processed to your original payment method within 5-7 business days.

Important Notes

  • This policy does not cover issues such as ordering the wrong size or general buyer's remorse. We provide detailed sizing charts to help you make the right choice.
  • All return requests must be submitted within 30 days of the delivery date.
  • We are committed to fairness and will work with you to find a satisfactory solution.